Omnichannel as the key to an exceptional customer experience.

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In the digital era, consumers expect a seamless and personalized shopping experience. This is where omnichannel comes into play. It is a strategy that aims to integrate all communication channels of a company i [...]

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The business revolution of BPOs thanks to technology

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BPOs have undergone a radical transformation thanks to technology. Artificial intelligence, process automation, and data analysis have improved the efficiency and quality of services offered by BPOs, generating [...]

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(ESP) ¿Cuáles son los beneficios de un BPO para tu negocio?

Sorry, this entry is only available in ESP. El BPO (Business Process Outsourcing), traducido como “externalización de procesos de negocio,” es una estrategia empresarial que implica la contratació [...]

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(ESP) ¿Cómo hacer una gestión de cobranza efectiva?

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(ESP) Aprende cómo hacer una gestión de cobranza efectiva con Group COS [...]

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GroupCos participated in the Health Forum.

News

The 24th edition of the Health and Pharmaceutical Forum, organized by the National Association of Entrepreneurs of Colombia (ANDI), took place on June 14, 15, and 16 at the Convention Center of Cartagena de Ind [...]

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(ESP) Mejorar la eficiencia operativa en una empresa

(ESP) Descubre estrategias clave para potenciar la eficiencia operativa empresarial. Exploraremos prácticas efectivas que optimizan procesos, reducen costos y fortalecen la productividad. Este blog es tu guía [...]

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